Documentation
Vendor Guide
Vendor Guide
Build your store, publish products, earn trust, promote your catalog, and manage your earnings with a setup designed for everyday business growth.
Setting up your store
- Choose from 10 store templates including retail, wholesale, premium brand, and boutique styles.
- Customize your store name, colors, logo, favicon, desktop banner, mobile banner, and footer content.
- Add SEO title, description, and keywords so your store is easier to discover.
- Connect your WhatsApp number, contact details, social links, and header call to action.
Adding products
- Publish products with titles, short and full descriptions, category details, and brand information.
- Upload multiple images and product video to help shoppers understand what you offer.
- Set price, compare price, inventory count, low-stock threshold, and delivery fees.
- Create structured variants such as color, size, storage, material, length, and volume with price adjustments.
Getting verified
- Submit BVN, NIN, and CAC information to complete vendor verification.
- Earn a visible trust badge that helps shoppers buy with more confidence.
- Get faster buyer-protection release timing after delivery confirmation.
- Access lower pricing on paid promotions when your business is verified.
Wallet and withdrawals
- Fund your wallet instantly through your Dedicated Virtual Account by bank transfer.
- Track Main Balance, Available funds, and On Hold funds in one place.
- Withdraw from ₦5,000 after setting your PIN and confirming your bank account.
- Plan around the withdrawal fee of 1.5% plus ₦100 for each payout.
Promotions
- Join Pool Ads when enough vendors participate and spend thresholds are met.
- Run Individual Ads through Tier A or Tier B campaign options for Meta and TikTok.
- Use Product Boosting for featured or sponsored placement inside the platform.
- Pay for campaigns from your wallet and benefit from verified vendor discounts where available.
Orders and delivery
- See paid orders, prepare items quickly, and mark them Ready for Pickup.
- Use 50+ delivery partners to support delivery quotes, booking, and tracking.
- Follow shipment progress and confirm completion when delivery is successful.
- Work with clearer same-state and different-state handling charges during fulfilment.
Subscription
- Start with a 14-day trial to launch your store before moving to a paid plan.
- Choose from Monthly, Biannual, or Annual billing options.
- Use the grace period to keep your store visible even if checkout is paused after expiry.